Privacy Policy

Who we are

Chimney Magic Ltd is a full mobile chimney sweep and wood burner repair service based in Lower Hutt, New Zealand. We operate through the areas outlined on our website. Our website address is: https://chimneymagic.co.nz.

Protecting your Privacy

Our general Terms & Conditions are outlined on our website outlining all terms that we agree to adhere to when we do business with you.

Chimney Magic Ltd complies with the New Zealand Privacy Act 2020 (the “Act“) when dealing with your personal information. Personal information is information about an identifiable individual. Chimney Magic Ltd is committed to protecting the security of your information and uses a variety of internal security measures to prevent unauthorised use, access, or disclosure. All personal information will be kept confidential and will not be disclosed outside of the Chimney Magic Ltd without your consent.

The collection of your personal information is essential to enable Chimney Magic Ltd to conduct its business of providing you with our services (the “Services“). In order to provide the services and in accordance with the obligations of the Act, we are required to collect and retain, on file, personal information, including:

  • Information you provide when using our services. This includes information provided at the time of registering or utilising any Chimney Magic Ltd services.
  • Interacting with Chimney Magic Ltd staff.
  • Correspondence between you and Chimney Magic Ltd.

Chimney Magic Ltd may use your information to:

  • Manage, administer and provide the Services agreed.
  • Communicate with you.
  • Protect Chimney Magic Ltd rights.
  • Ensure the secure and proper operation of the Chimney Magic Ltd‘s website.
  • Share publicly available Google Reviews and associated imagery on our website.

We may change the content or services found on our website at any time without notice, and consequently, our privacy policy may change at any time in the future.

When you use our website you agree to adhere to our Terms & Conditions and this Privacy Policy.

Contact Us Form

When website visitors send the Chimney Magic Ltd a message using the website’s contact us form, we collect the data from the contact form, and manage it securely.

Third Party Services and Cookies

When you access our website, your computer’s browser provides us with anonymous information such as your IP address, browser type, access time, and referring URL, which is collected and used to compile statistical data on our website usage. This information may be used to help us to improve our website and the services we offer. The actual user will remain anonymous and we do not link IP addresses to anything personally identifiable. We use Google Analytics for this anonymised website usage data.

We use third party plugins to ensure we maintain high levels of security and performance on our website. We do not share any of your personal data with these third party services.

To prevent spam entries in the contact form we use Google’s reCapture service.

What rights you have over your data

If you have shared your personal data with us on this website, you can request to receive information about what personal data we hold about you, and any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. 

Contact us at alan@chimneymagic.co.nz to request this information.